I lead product teams: I build product strategies, define the hierarchy of
product KPIs, set up reporting systems, and hire product managers, analysts
and designers.
I run large-scale digital and omnichannel transformation programs, customer
experience personalization (UX/UI, CJM), and CRM rollout and development.
I prefer complex, large-scale projects that move business metrics.
My track record includes relaunching online sales on new platforms, introducing
the product approach at 3 major retailers, launching a growth
hacking team at KFC, and building the MAXMA loyalty platform.